Never let a repeat customer
go quiet again.
Custapt watches every account's ordering pattern and tells you exactly who's gone quiet, who's thriving, and who's at risk — while there's still time to act.
Illustrative view, modeled on live Custapt account data.
Powering AI Sales for growing distributors
Good customers don't quit loudly.
It's rarely bad service. It's a silent assumption they'll reorder, no alert when they don't, a follow-up that slips, or a thread lost in someone's inbox.
Who stopped ordering?
Most teams can't say which customers went quiet last month — let alone why.
Follow-ups fall through
Without reminders, the next call happens by memory, not by schedule — and memory misses.
No visibility into response
You can't tell if a customer saw your last message, replied to a rep, or went silent.
No one owns the risk
When follow-up isn't assigned to a person, everyone assumes someone else is handling it.
costlier to win a new customer than to keep an existing one.
— Harvard Business Review
of revenue is commonly lost to repeat customers who quietly churn.
more likely to qualify a lead followed up within 5 minutes, versus 30.
Every account, triaged automatically.
Custapt scores every customer by ordering pattern — not gut feel — and sorts them into three lanes your team can act on today.
Order rhythm has slowed against their own history. A nudge now usually brings them straight back.
Ordering above their normal pattern — your clearest upsell and expansion targets this month.
Gone quiet well past their usual cycle. At real risk of full churn without a direct call.
Continuous conversation tracking, so a customer thread never dead-ends in one person's inbox.
Dashboard reminders that keep follow-up on schedule, not on memory.
Full order history on every account, for faster and smarter reorders.
Clear task ownership, so every at-risk account is someone's job, not everyone's assumption.
Sales orders, purchasing and stock tracking built in — one system instead of five spreadsheets.
Boosted retention and repeat sales, measured in dollars at risk, not vague sentiment.
Without Custapt vs. with Custapt.
Everything from first order to repeat order.
25+ years of Oracle Cloud delivery, built into one retention tool.
Custapt is built by a techno-functional team with decades of enterprise Oracle Cloud delivery experience — so AI Sales is secure, proactive, and built for how distribution businesses actually run their order desk.
We didn't set out to build another dashboard. We set out to answer one question every sales leader asks eventually: which of my customers need a call today?
Turn insight into action.
Reconnect. Re-engage. Repeat.
Book a live walkthrough of your own account book, or send a few lines about how your team currently handles follow-up — we'll reply from a real inbox, not a bot.